Shipping And Refund Policy
*Due To COVID-Related Delays, We Are Experiencing Longer Shipping Times*
All orders are processed within 1 to 2 business days (excluding weekends and holidays) from receiving your order confirmation email. You will receive another notification when your order has shipped.
Once your order has been shipped we will include tracking details so you can confirm when your spices have arrived!
Domestic USA Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
All orders above $35 will get free shipping!
Unfortunately given costs/ logistics we are not offering international shipping at this time. We apologize for the inconvenience and would highly recommend you check out some local spice stores in your area!
We strive to not need returns, but we understand things happen. Unfortunately, due to the nature of spices (and COVID) we cannot accept any returns on used/opened items.
We will accept returns up to 30 days after delivery if the item is unused and safety seal is unbroken**. We will refund the full order amount minus the shipping costs for the return.
**Note some spices do not have safety seals but all spices are packed safely in an FDA approved environment. We cannot accept returns on them due to sanitary precautions**
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We will send you a new batch ASAP.
For Any Issues Please Contact Us
- Physical Mailing Address: 6 belle haven court, west nyack ny 10994